At Ads Paradise, our mission is to provide top-notch digital marketing services and resources to help you achieve your advertising goals. We stand by the quality of our products and services. However, we understand that there may be situations where a return or refund is necessary. Please read our return policy carefully to understand your options.
1. Digital Services
- Refunds: Due to the nature of digital services, we do not offer refunds for services that have been performed, including but not limited to PPC campaigns, SEO services, social media advertising, and content marketing. If you have concerns about the quality of our services, please contact our customer support team to address your specific situation.
2. Educational Products (eBooks, Courses, Webinars, Masterclasses)
- Refunds: Refunds for educational products (eBooks, courses, webinars, masterclasses) will be issued within 30 days of the purchase date. If you are not satisfied with your purchase, please contact our customer support team to request a refund. To be eligible for a refund, you must not have accessed more than 25% of the course content.
3. Physical Goods
- Defective Items: If you receive a physical product, such as a book, that is damaged or defective, please contact us within 30 days of receiving the item. We will either provide you with a replacement or offer a refund.
4. Non-returnable Items
Certain items are non-returnable, including:
- Downloadable software products.
- Gift cards or promotional codes.
- Services that have already been performed.
- Digital products or services for which you have received access or used a substantial portion of the content.
5. How to Request a Return
To request a return or refund, please follow these steps:
- Contact our customer support team within the specified return period.
- Provide details about your purchase and the reason for your request.
- Our team will review your request and provide further instructions.
6. Refund Processing
Refunds will be processed within 7-10 business days after approval. The refund will be issued through the same payment method used for the original purchase. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
7. Contact Us
If you have any questions or need assistance with a return, please don't hesitate to contact our customer support team at firstname.lastname@example.org. We are here to help and ensure your experience with Ads Paradise is a positive one.
Ads Paradise reserves the right to modify this return policy at any time. Please check this page periodically for any updates or changes to our policy.